Bike Certified Tech / Mechanic

at REI (Recreational Equipment Inc.)

INDIANAPOLIS (CASTLETON), IN - COMPLETE JOB DESCRIPTION ONLINE:

Responsibilities include:

Scheduling/monitoring production of shop work to meet customer demand

Build, train,certify technician team to carry out shop service/rental department functions.

Managing risk by ensuring shop employees are trained/certified, all work meets REI/vendor quality/safety specifications.

Assembling/repairing action sports equipment to REI/vendor standards

Preserving complete/accurate shop records and maintaining record systems

Completing Post Accident inspections/reports as necessary

Acting as liaison between customer, store, AHQ, vendor on resolving highest-level repair problems

Resolving action sports equipment non-conformity/warranty issues

Researching/reporting significant quality/safety issues to ASM/HQ Product Quality Research Analyst. Advising of alternatives/solutions before proceeding.

Ordering shop materials,tools, supplies, parts

Assisting immediate supervisor in evaluating staff needs: hiring, scheduling, evaluating staff performance

Maintaining equipment/ensuring clean, secure,safe work environment

Apply: Go to: www.rei.com/jobs to apply and for complete job descripton and benefits

Industry Job posted January 31, 2012